IT SUPPORT

Business IT Support

For small and medium businesses, a dependable IT support service is imperative for success. On the same notion, managing your IT can be costly and can be a distraction when you should be focusing on your business. When you factor in the ever-changing world of cyber threats and new regulations, looking after IT can become a second full-time job in itself.

If you’re looking for someone else to manage and support your IT, then you’ve come to the right place. Cloudworxs can proactively manage and strategically lead your entire IT function, allowing you to focus on other areas of your business.

We offer two different options for IT support – managed or complementary. The choice is yours!

Managed IT Support

Employing a managed support package is crucial for modern growing businesses that relies on IT to run daily tasks. We will take on the role of your specialised IT team, providing bespoke support that’s right for your business.

Complementary IT Support

Are your in-house IT team struggling to keep up with demand? Perhaps your IT manager needs some extra support? Fear not, Cloudworxs can help! Our complementary support packages are idea for where you need to add another layer of IT experts to support the requirements of your business.

So, you want to get started?

You’ve taken the plunge, picked up the phone and decided 'we’re your guys' (we’re happy about that!). So what’s next? These are the three common questions new clients will have:

1. How long will it take to migrate away from my current IT provider?
2. Will my systems go down and how long for?
3. Will it go smoothly?

Well, you’ll be pleased to know that we follow these five key steps, making it fairly straightforward. What’s more, we tend to complete these five steps in just one weekend. Yep, you got it – your staff can down tools on a Friday and arrive back on Monday to find everything done, dusted and ready to rock and roll! Now that’s zero downtime and minimum disruption, right?

So, here's how it goes:

Spring clean

This is like taking your car for a valet, except it's your systems we’re cleaning instead. Once we’ve established where things are going wrong, we whack our rubber gloves on and get to work. We clean through all your systems, removing unnecessary apps or temporary files that can slow you down. Essentially, we’ll strip everything right back to basics.

Optimise

Right, lets get those engines firing on all cylinders again – in other words, get you back up to speed! We examine your core systems and ensuring they’re working to the best level they possibly can. This ensures they are running quickly and reliably, time is money, right?

Educate and Advise

Once everything's done, updated and migrated over, we're readily available to teach your staff everything they need to know about the systems. We're always at the end of the phone, ready to answer any questions you may have and provide that all-important ongoing support. Educating your staff is imperative to ensure you get the best out of your new IT service. That's why we are proud to offer training workshops on anything and everything they need to know.

So basically, a switch over to Cloudworxs is faster than an F1 lap with Jenson Button, easier than 2+2=4 and as straightforward as A to B.

Enough about us, let's talk about you

Employing a managed support package is crucial for modern growing businesses that relies on IT to run daily tasks. We will take on the role of your specialised IT team, providing bespoke support that’s right for your business.

Let's go in-depth

Are your in-house IT team struggling to keep up with demand? Perhaps your IT manager needs some extra support? Fear not, Cloudworxs can help! Our complementary support packages are idea for where you need to add another layer of IT experts to support the requirements of your business.

Schedule a FREE IT Audit

Give us a bell to start improving your IT systems and efficiency with Cloudworxs today